CAPTAIN JACKS DEAD BUG CONCENTRATE DIRECTIONS FREE
Pictures must be taken of the damage or we will not guarantee a rebate or replacement if the damage occurs in transit.įree Shipping Policy: For items with free shipping, we have the right to choose the carrier, either the US Postal Service or UPS. For products damaged by the Post Office or UPS, it is required that the original box, label and product be saved. We are not responsible for orders that are delivered by the carrier and lost or stolen. We can not refund money for or speed up deliveries not delivered in the time listed by the carriers.
Transit times are no longer guaranteed by UPS or USPS, even though it may display such times. Once the carriers (UPS or the USPS) pick up the package, we have no control over delays or transit time. We will do our best to solve the problem, but many times may require the receiver to work directly with UPS or The US Postal Service. We ship many orders every day, and the carriers usually don't notify us of delays or damage, so we ask that you track your packages and promptly let us know if there is a delay. We do our best to securely package your order, and you will promptly receive an e-mail with tracking information when your order is packed for shipment.
We offer a 30 day return policy from the date of shipmentĪt, we pride ourselves in making all attempts to get your order out the same day (if ordered early enough) or within one business day of your order.
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